Delivery Prices
Wern-Wood Agricultural and Timber Merchants offers free delivery to the local £20 and £25 postcode areas below on online sales when you spend £350 or more. If you are not local please see the delivery rates for your postcode below.
Shipping Policy
Shipping Policy
Effective Date: October 26, 2023
Thank you for shopping at Wern Wood! We strive to provide you with a seamless shopping experience, and part of that commitment includes a clear and transparent shipping policy.
1. Order Processing Time
We understand that you're excited to receive your order. Our team works diligently to process and ship orders as quickly as possible. Most orders are processed within 5 business days.
2. Shipping Methods
We offer a variety of shipping options to meet your needs. During the checkout process, you'll have the opportunity to select your preferred shipping method. .
3. Shipping Costs
Shipping costs vary depending on the selected shipping method, order value, and destination. You can calculate your shipping costs during the checkout process by entering your shipping address.
Free Shipping on local orders over £350
4. Shipping Delays
While we make every effort to ensure timely delivery, there may be circumstances beyond our control that result in shipping delays. These circumstances may include severe weather, natural disasters, or other unexpected events. We appreciate your understanding in such situations.
5. Questions or Concerns
If you have any questions or concerns about your order, shipping, or our shipping policy, please don't hesitate to contact our customer support team at:
- Call us: 01639 874760
- Email: Shop@wern-wood.com
We're here to assist you.
6. Policy Updates
We may update our shipping policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Thank you for choosing Wern Wood. We appreciate your business and look forward to serving you. Happy shopping!